Return and Refund Policy

We want you to be completely happy with your shopping experience from order to delivery. If you have questions or issues about our products, ingredients, delivery, or shipping, please get in touch with us via email at : info@alevcosmetics.com

Our Return and Refund policy usually consists of:

Terms of return: With in 15 days of your purchase request to return the purchased product(s) via email and provide the following information:

• Purchase order number
• Your full name, address, phone number
• Specify the reason for returning (e.g. damaged or wrong product, other - specify)
• Describe the problem in detail, provide pictures if applicable

We will review your request and respond to you within 5 business days.

If refund is approved, we will provide you refund back to your original payment method, Refund process may take 5-10 business days after refund approval.

Alev Cosmetics

Email: info@alevcosmetics.com

Address: 550 N. Central Expy #2794 McKinney, Texas 75070-9998 

Website: https://alevcosmetics.com/